Vintage Mode

Christine, Back in Her Saved-by-the-Bell Era

A kid-era scrapbook with hallway-poster energy, marker-box confidence, and the beginnings of a future internet person. This is the early scaffold for the childhood version of the site, so there is room here for many more tiny legends.

Young Christine in a vintage portrait
Certified Tiny Icon
Achievement

Won a Coloring Contest

An early signal that markers, color choices, and creative conviction were already being taken very seriously.

Coming Soon

More Childhood-Era Victories

This is where the rest of the kid-version highlight reel can grow: tiny triumphs, neighborhood lore, and maximum after-school-special energy.

Under Construction

Built for Future Stories

A dedicated space for the younger-Christine chapter, ready for more memories, ribbons, proud moments, and gloriously retro details.

San Francisco, CA  ·  Est. 1999  ·  Vol. XXV  ·  Special Internet Edition

Christine
McHone

Global Slack & TMT Industry Leader · Slalom

Now arriving

Collaboration strategist, Slack platform expert, archaeologist, and painter. Twenty-five years of digital transformation, from dial-up to an AI powered workforce.

Slack Expert Customer Success Generative AI Salesforce Digital Transformation TMT Industry Platform Strategy Workflow Automation Archaeologist Painter
Email
Christine McHone

The Journey

From Dial-Up to AI

Every stop on this road shaped the tech expert, communicator, and connector Christine is today. Twenty-five years in, not as an engineer, but as the person who makes technology make sense. She has a rare gift for distilling the most complex technical jargon into language anyone can understand, making new technologies approachable to anyone by meeting people where they are and inspiring even the most reluctant adopters to take the plunge. Click a card for a little surprise! 🎉

1999 – 2001
America Online
📍 Tucson, AZ

Christine's entry into tech, landing the job after a typing test. She worked in technical support, customer service, and retention during the era when "You've got mail" was the sound of the internet coming home.

Dial-Up Era 🖥️
2001 – 2002
Classmates.com
📍 Renton, WA

Before Facebook or LinkedIn existed, there was Classmates.com, the original social network. Christine helped build social networking from scratch during its quiet origin story.

Social Media Pioneer 🎓
2003 – 2008 · Accenture I
Data Center Transformation
📍 New York City, NY

Christine joined Accenture as a Data Center Transformation expert, leading major infrastructure projects at global clients including Morgan Stanley and British Telecom.

Infrastructure Expert 🏗️
2008 – 2011 · Academic Break
Columbia University
📍 New York City, NY

Having skipped college to start her career at AOL, it was finally time to make up for it. She graduated from Columbia University, then went on to earn her Master's at Columbia GSAS.

Class of 2011 🎓
2014 – 2019 · via Accenture
Facebook
📍 NYC → San Francisco, CA

Via Accenture, Christine spent 5 transformative years embedded at Facebook, managing contracts, developing rate cards, and leading teams that onboarded new marketing partners as the platform scaled to billions.

5 Years at Facebook 👍
2019 – 2022
Slack Inc.
📍 San Francisco, CA

Christine joined Slack as a Senior Customer Success Manager, becoming one of the platform's most authoritative voices on collaboration strategy, Workflow Builder, and enterprise deployment.

CSM · Platform Expert 💬
2022 – Present ●
Slalom Consulting
📍 San Francisco, CA

Now leading Slalom's global Slack practice as Global Slack & TMT Industry Leader, Christine drives enterprise digital transformation, building partnerships with Box, Slack, and Airtable to deliver tailored, whole-stack solutions for clients worldwide.

Current · On Board 🚀

← Drag or scroll to explore the full journey →

1999–2001

America Online

Tucson, Arizona

Christine began her career at America Online in technical support, customer service, and retention, building the communication discipline and operational fluency that would shape her later leadership work.

2001–2002

Classmates.com

Renton, Washington

At Classmates.com, Christine worked during the early years of online community-building, gaining experience in digital engagement before social platforms became mainstream business infrastructure.

2003–2008

Accenture

New York City, New York

Christine focused on large-scale data center transformation work for enterprise clients, including Morgan Stanley and British Telecom, developing deep experience in infrastructure, operations, and enterprise delivery.

2008–2014

Columbia University

New York City, New York

Christine completed her undergraduate degree at Columbia University and later earned a master’s degree from Columbia University Graduate School of Arts & Sciences, adding academic depth to an already substantial professional path.

2014–2019

Facebook, via Accenture

New York City to San Francisco

Embedded through Accenture, Christine spent five years supporting Facebook as the company scaled, leading operational work related to contracts, rate structures, and partner onboarding.

2019–2022

Slack

San Francisco, California

At Slack, Christine became a senior customer success leader and a trusted voice on collaboration strategy, Workflow Builder, and enterprise platform adoption.

2022–Present

Slalom

San Francisco, California

Christine now leads the global Slack and TMT practice at Slalom, helping clients align collaboration strategy, ecosystem partnerships, and transformation initiatives with measurable business outcomes.

Background

About Christine

One only really gets to know a person through conversation, connection, and the occasional well-timed follow-up. But if you require the Cliff Notes version of Christine, consider this your delightfully curated shortcut.

TMT Industry Expertise

Bringing deep experience across telecom, media, and high-tech, with a strong understanding of market shifts, emerging technology, platform ecosystems, and the operational realities shaping these industries.

Platform Strategy

Aligning platform capabilities, partner ecosystems, and business priorities to support durable operating models.

Customer Success Leadership

Leading with adoption, retention, value realization, and long-term partnership in complex enterprise environments.

Digital Transformation

Helping organizations modernize ways of working through thoughtful change management and practical implementation.

Go-to-Market & Offering Strategy

Developing points of view, shaping industry-relevant offerings, and aligning sales, partnerships, and delivery around scalable growth opportunities.

Executive Relationships & Practice Leadership

Building trusted client and partner relationships, leading complex pursuits, and aligning cross-functional teams around strategic priorities, growth, and execution.

Christine McHone is a technology and transformation leader whose career spans early consumer internet platforms, enterprise infrastructure, digital platforms, workplace collaboration, and AI-enabled change. Her experience includes roles at America Online (AOL), Classmates.com, Accenture, Slack, and Slalom, where she has supported organizations through growth, adoption, and complex transformation. Based in San Francisco and a parent of two, she brings a distinctive combination of operational depth, platform expertise, customer success leadership, and strategic perspective to modern ways of working.

All About Christine
$100 Current Role
Current Role

Global Slack & TMT Industry Leader at Slalom Consulting in San Francisco 🌉. Christine leads enterprise digital transformation with strategic partnerships at Box, Slack, and Airtable, architecting solutions that deliver lasting impact.

$200 Career Arc
Career Arc

AOL → Classmates.com → Accenture (Morgan Stanley, British Telecom, 5-year Facebook project) → Slack → Slalom. From dial-up ☎ to an AI-powered workforce 🤖.

$300 Education
Education

First-gen college student who started working at AOL instead of attending college, but later made up for it. First with her AA from Sinclair Community College 🎓, then a bachelor's degree from Columbia University 🎓, and finally a Master's in Anthropological Archaeology at Columbia University Graduate School of Arts & Sciences in 2014 🎓.

$400 Beyond Tech
Beyond Tech

Avid abstract painter 🎨. Museum regular 🏛️. Mom of two whose weekends are packed with soccer ⚽, dance 💃, and baseball ⚾. Loves beach walks, sea glass collecting 🌊, national parks 🌲, and driving north on Highway 101 through the Avenue of the Giants.

$500 Expertise
Expertise

Slack platform strategy · Workflow Builder · Customer Success 🤝 · Generative AI 🤖 · Digital Transformation · Tech partnerships (Box, Slack, Airtable) · Workplace collaboration design.

$600 Locations
Locations

Tucson → Seattle → Dayton → New York City → San Francisco (home for 12+ years). A cross-country journey through the heartbeat of the American internet ✈️.

Studio

Original Works

These are just a few of Christine's original paintings. Christine is an avid painter who loves abstract expression and takes inspiration from outsider and folk art, graffiti, vintage advertising, mid-century modern, and cubism.

Click a painting to take it off the wall. Click again to hang it back up.

Press & Appearances

Christine in the News

Salesforce · Jan 2026

Salesforce Announces General Availability of SlackBot: Your Personal AI Agent for Work

Salesforce officially launches SlackBot as a GA product, a milestone in the Slack + AI story Christine has been helping to shape from the front lines.

↗ ▶ YouTube · Featured Talk

Christine McHone: Slack Strategy & AI-Powered Collaboration

Watch Christine's featured video on Slack platform strategy and the future of AI-powered collaboration at enterprise scale.

↗ Slack Customer Stories

Slalom: Building the AI-Ready Enterprise on Slack

How Slalom's Slack practice, led by Christine, is helping enterprises transform the way work gets done through AI-powered automation and collaboration.

↗ Salesforce · News

How Slack Is Powering Collaboration Across the Salesforce Ecosystem

Inside the Salesforce + Slack integration story and how experts like Christine are helping organizations unlock its full potential.

↗ Slack · Featured Templates

Slack Templates & Workflow Best Practices

Slack's curated templates and workflow resources, featuring expertise from practitioners like Christine who've mastered Workflow Builder at enterprise scale.

↗ Conversations About Collaboration · Podcast · Aug 2022

Episode 69: Next-Level Slack With Christine McHone

Christine joins Phil Simon to discuss Slack, organisational change, and the future of flexible work.

↗ Customer Success Collective · Jul 2021

An Inside Look at Slack's Customer Success Operation

Christine reflects on leaving Accenture after nearly 20 years to join Slack and shares her customer success philosophy.

↗ Airtable Newsroom · Aug 2023

Slalom Joins Airtable's Services Partner Program

Airtable announces Slalom as a services partner, highlighting the firm's expanded platform capabilities and the broader ecosystem work Christine helps lead.

↗ Columbia University · School of General Studies

Alumna Awarded Jack Kent Cooke Scholarship

Christine McHone '11 recognised as a Jack Kent Cooke Graduate Scholar for her anthropology studies at Columbia GSAS, one of two JKC scholarships she received.

↗

Articles & Posts

Christine's Professional Writing

Flip a card to reveal the article, then click again to read it. Christine writes about Slack, enterprise transformation, workflow strategy, customer success, collaboration, and the evolving relationship between people and technology at work.

Slalom Blog · Apr 2026

The Six Trends Defining High Tech in 2026 and How Salesforce Helps You Respond

A perspective on the commercial, operational, and AI-driven shifts shaping high-tech companies and how Salesforce can help leaders respond with stronger systems.

Read article ↗

Medium · Mar 2026

The Updated (not-so Secret) Slack Secret to Amazing Posts

A practical perspective on writing more effective Slack posts, with an emphasis on clarity, structure, and communication habits that improve collaboration.

Read article ↗

Slalom Blog · Mar 2026

Ad Sales Is No Longer Just for Media Companies

An examination of how advertising models are expanding across industries and what that shift means for product strategy, customer engagement, and revenue design.

Read article ↗

Slalom Blog · Dec 2025

From Elevate to Integration: The Next Era of Salesforce in Slack

A look at how Salesforce and Slack are evolving together and what stronger integration means for day-to-day enterprise work.

Read article ↗

Slalom Blog · Mar 2025

TrailblazerDX 2025: Slack's Second Debut

A conference recap focused on the evolving role of Slack in the Salesforce ecosystem and the strategic signals emerging from the platform roadmap.

Read article ↗
High Tech Strategy tap to reveal ↩
Slalom Blog · Apr 2026

The Six Trends Defining High Tech in 2026 and How Salesforce Helps You Respond

tap again to read ↗
Content Tips tap to reveal ↩
Medium · Mar 2026

The Updated (not-so Secret) Slack Secret to Amazing Posts

tap again to read ↗
Ad Sales tap to reveal ↩
Slalom Blog · Mar 2026

Ad Sales Is No Longer Just for Media Companies

tap again to read ↗
Product Integration tap to reveal ↩
Slalom Blog · Dec 2025

From Elevate to Integration: The Next Era of Salesforce in Slack

tap again to read ↗
Conference Recap tap to reveal ↩
Slalom Blog · Mar 2025

TrailblazerDX 2025: Slack's Second Debut

tap again to read ↗
Sales Strategy tap to reveal ↩
Slalom Blog · Feb 2025

Succeed with Slack Sales Elevate

tap again to read ↗
Milestone Anniversary tap to reveal ↩
Slalom Blog · Feb 2024

Cheers to 10 Years of Increased Productivity with Slack

tap again to read ↗
Security & Scale tap to reveal ↩
Slalom Blog · Jan 2024

Unify Slack to Secure Collaboration and Boost Efficiency

tap again to read ↗
Generative AI tap to reveal ↩
Slalom Blog · Sep 2023

Dreamforce 2023 Rewind: Slacktastic Generative AI Use Cases

tap again to read ↗
Pro Tips tap to reveal ↩
Medium · Feb 2021

The (not-so Secret) Slack Secret to Amazing Posts

tap again to read ↗
Workplace Culture tap to reveal ↩
Medium · Jan 2021

Why You Should Be Using Emojis in the Workplace

tap again to read ↗
Customer Success tap to reveal ↩
Medium · Jan 2021

Who Puts Success in Customer Success?

tap again to read ↗
Knock knock click to continue →

Who's there?

Interactive

Ask Christine's Assistant

Career history, fun facts, hidden Slack tips, pets, candy. Drag a post-it to the typewriter or type your own question. If you want to save the conversation, click the down-arrow key, which no respectable typewriter ever had.

Me:Hi! Ask me about Christine: her career, AOL screennames, pets, favorite candy, hidden Slack features, hobbies… anything!
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Communication

The Complexity Dial

One of Christine's superpowers: translating the same complex concept perfectly for any room, from a kitchen-table chat to a platform architecture review. Slide to see.

Topic: Slack Workflow Builder
Her Kids
Her Team
A Client
IT Director
Platform Architect
Simplest Most Technical
Her Kids

The Kid Version

Workflow Builder is like a helper robot inside Slack. You teach it a job once, like reminding people to bring their library book, and then it keeps doing that job automatically so nobody has to remember every single time. It’s kind of like a chore chart that actually works and never forgets.

Mini Game

Career Run

Take Christine’s journey and help her make it to the AI Summit in 2026. Yes, it is delightfully awful. Christine wanted to pay homage to the games of her youth. Press Space or tap to jump, or if you don’t want to play, just turn the TV off.

Collected
none yet!

Space / Tap to jump  ·  Help Christine make it from dial-up to the AI Summit in 2026  ·  A lovingly clunky tribute to Christine’s gaming youth

Graffiti Zone 🧱

Write on Christine's Wall

Don't just visit. Leave your mark. Write something, draw something, scribble something deeply questionable. It all disappears when you close the tab (no permanence, no regrets). But if you want to keep it, download your masterpiece, complete with an official certificate of vandalism. 🎨

Disappears when you leave. Download to keep your masterpiece forever 🎨

Analog Sound

Music

Christine's musical taste spans the spectrum, but she harbors a gloriously unshakable devotion to old Edison Diamond Discs. She has amassed a collection and keeps a phonograph player at home, and has lugged that magnificent mechanical beast from Ohio to New York to San Francisco because it remains one of her most beloved antique pieces. She often says she is high-tech at work but blissfully analog at home: typewriters, tube radios, old mechanical hand mixers, and any exquisitely impractical contraption that makes life harder in exchange for craftsmanship, ceremony, and charm. If you too appreciate the stately crackle of music that is more than a century old, you can download public domain recordings from the Library of Congress National Jukebox.

Temporal Mischief

Time Machine

A proper stroll down memory lane is coming soon. In due course, you shall be granted a glimpse of the moments, fascinations, and beautifully odd little experiences that fed Christine’s creativity. Until then, the console has been left humming in anticipation for anyone with suspiciously accurate coordinates.

Destination Code

Phase
Power
Flux
Recall
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Get in Touch

Contact

For ideas for this site, Slalom consulting inquiries, collaboration, or just to say hello.

Email

Copyright Notice
© 2026 Christine McHone. All rights reserved.
Original paintings, artwork, designs, photographs, text, and other human-authored content on this website are protected by copyright and may not be reproduced, distributed, displayed, adapted, scraped, or used for commercial or training purposes without prior written permission.
Certain digital works may incorporate AI-assisted tools as part of the creative process. For those works, all human-authored elements, including original design, editing, selection, arrangement, and modification, are claimed and reserved to the fullest extent permitted by law.

This is Christine's very first website and was built with curiosity, creativity, and a little a lot of help from Claude Code, Codex, Nano Banana, Canva, and ElevenLabs.